Privacy Policy

1. Introduction

Welcome to ialviro (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from the Website. By using the Website, you agree to the practices described herein.

2. Information We Collect

2.1 Personal Information

We may collect information that identifies you personally, such as:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed by third‑party payment providers)

2.2 Non‑Personal Information

We also collect data that does not directly identify you, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on the site
• Referral URLs

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing orders and delivering products
• Communicating order status, confirmations, and customer support inquiries
• Sending newsletters, promotional offers, and updates (only if you have opted in)
• Improving the Website, products, and services
• Analyzing traffic and usage patterns
• Complying with legal obligations

4. Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service providers that perform order fulfillment, payment processing, shipping, and email delivery
• Legal authorities when required by law or to protect our rights
• Third‑party analytics tools, provided they are bound by confidentiality agreements

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Transactional records are kept for a minimum of seven (7) years for accounting and tax purposes.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data, subject to legal exceptions
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Security Measures

We implement reasonable technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

9. Links to Third‑Party Sites

The Website may contain links to external sites that are not operated by ialviro. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Website after such changes constitutes acceptance of the revised policy.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +1 (415) 411-8697
• Address: 4191 South 1st Way, San Francisco, California 94172, United States